Pre-Roll Cones Shipping Policy

For more details on our Pre-Roll Cones and Blunt Shipping Policy, please refer to the frequently asked questions below.

Do you offer free shipping?

While we currently do not offer free shipping, we provide substantial bulk savings on our preroll cones and other blunt wrap products. Please refer to the Bulk Discounts chart on each product page to see how purchasing larger quantities can lead to great savings. Take advantage of these offers to maximize the value of your buy!

When will my order ship?

Orders are shipped Monday through Friday, excluding holidays. Please note that the shipping schedule is subject to credit card verification and product availability. Allow 1-2 business days for your order to be processed before it is shipped.

Do you ship to my location?

Shipping is available within the U.S., subject to local and state law compliance. Please verify that your local and state regulations allow such shipments before placing an order. We do not ship to locations where local or state restrictions apply, nor do we ship to U.S. Territories at this time.

For customers in the contiguous United States (the 48 contiguous states), flat rate shipping charges apply. However, shipping to Hawaii, Alaska, U.S. Territories, or outside the United States is subject to additional charges, and such locations do not qualify for flat rate shipping options or promotions.

Will my order ship discretely?

We prioritize your privacy by shipping all orders in plain packaging with no visible indication of the contents on the exterior of the box. The return address on the shipping package will be labeled as ‘BLUNTD’ along with our address.

When will I receive my order?

Please review the following shipping options and their general timelines:

  • First Class Mail: Typically delivered within 3-6 business days, although it can take up to 16 business days. Transit days start the day after the USPS accepts the package.
  • Priority Mail: Generally delivered within 3-5 business days. Like First Class, transit days start the day after acceptance by USPS. Please note that Priority Mail is not a guaranteed service, and there is no money-back guarantee if a package does not arrive by the scheduled date.

Will I get an order notification?

Once your order has shipped, you will receive an email containing your tracking and shipping details. Please note that the shipping address cannot be changed after an order has shipped. If you need to modify the delivery location, please contact the shipping carrier directly to discuss options for redirecting your package or arranging a pickup. Be aware that changes made through the carrier may incur additional fees.

*** If you don’t receive a notification, please check your spam folder. Once the notification has been located, move it to your inbox so that you will receive future notifications. ***

My shipment is lost in transit what can I do?

We strive to ensure your order arrives safely, but should your shipment be lost in transit, please contact us immediately at info@getbluntd.com. After gathering all the necessary details, we will initiate an investigation with the shipping carrier. Depending on the carrier’s findings, we will either replace your order or issue a refund once the shipment is declared lost. Please note that USPS mandates a waiting period of 15 business days from the shipping date before we can file a claim.

Why is my shipment being returned as undeliverable?

Occasionally, a package may be returned to us as ‘Undeliverable.’ Common reasons include incorrect or improperly formatted addresses, failed delivery attempts, or packages too large for a PO Box. If a package is returned, we will notify you via email and issue a full refund, excluding original shipping charges.

Please note that undeliverable orders will not be re-shipped. If you still wish to purchase the items, you may place a new order on our website. We process returns within three business days once we receive and inspect the returned items at our warehouse. Allow 5-7 business days for the refund to be reflected in your account.

It is crucial to ensure your shipping address is complete and accurate, including any necessary abbreviations, apartment numbers, and suite numbers. BLUNTD is not responsible for lost or incorrectly delivered shipments due to errors in the address provided at checkout.

My shipment shows delivered but I can't find my package!

Once a package is delivered by the shipping carrier, BLUNTD is not responsible for lost or stolen mail.

If your tracking information indicates that your package has been delivered but you have not received it, please contact the carrier directly for assistance. Both USPS and UPS use precise GPS tracking to verify delivery locations.

  • For USPS Shipments: Contact your local USPS office or file a claim for missing mail via their website at USPS – Find Missing Mail.
  • For UPS Shipments: Contact UPS Customer Support at 1-800-742-5877 for help with your package.

What if I accidentally provided incorrect shipping information?

The customer’s responsible for providing accurate and complete shipping address and personal information during checkout. If an order is delivered to an incorrect address due to inaccuracies provided by the customer, BLUNTD is not obligated to issue a refund or replace the shipment.

If a shipment is returned to us as undeliverable due to an incorrect or incomplete address, we will not resend it at our expense. Instead, a refund will be issued minus the postal expenses.